Shipping & Delivery Information

At Simulamp, we prioritize fast, secure, and hassle-free delivery. Once your payment is verified, we’ll begin preparing your order within one business day. As soon as your package ships, you’ll receive an email with tracking information so you can follow its journey in real time.

Delivery Coverage: Where We Ship

Simulamp currently ships only within the 48 contiguous states of the United States.

We currently do not ship to the following locations:

• Alaska and Hawaii

• Puerto Rico and Guam

• U.S. Virgin Islands

• APO/FPO military addresses

• International destinations

Order Processing & Estimated Delivery

All orders are shipped directly from our warehouse in the United States to ensure consistent and dependable service.

Note: The estimated arrival time (transit time) begins once the carrier picks up the package and applies only to orders shipped within the 48 contiguous states.

Shipping Carriers and Handling

We’ve partnered with reliable carriers like UPS and FedEx Ground to deliver your orders safely and promptly. Depending on your specific shipping address, additional delivery options (if available) may appear at checkout.

Shipping Delays

While we strive to meet our estimated delivery timelines, occasional delays may occur due to severe weather conditions, carrier service interruptions, or unusually high shipping volumes. Should there be a significant delay with your order, we will proactively notify you with updated tracking information.

Need Help With Your Shipment?

For assistance with tracking, delivery status, or any shipping-related questions, please contact our dedicated customer care team at support@simulamp.com. Please be sure to include your order number for the fastest support.